Privacy Policy

Introduction

Propings.in ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our B2B marketplace platform.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account on our platform
• Place an order or make a purchase
• Subscribe to our newsletter or marketing communications
• Contact us for support or inquiries
• Apply to become a vendor on our marketplace

This information may include:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, GST number, business registration details
• Account Credentials: Username and password
• Payment Information: Billing address, payment method details (processed securely through our payment partners)
• Identity Documents: For vendor verification purposes

Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (type, operating system, browser type)
• IP address and location data
• Pages visited and time spent on pages
• Referring URLs and exit pages
• Date and time of visits

How We Use Your Information

We use the collected information for various purposes, including:

• Order Processing: To process and fulfill your orders, including shipping and delivery
• Account Management: To create and manage your account, provide customer support
• Communication: To send order updates, promotional materials (with your consent), and important notices
• Platform Improvement: To analyze usage patterns and improve our services
• Security: To detect and prevent fraud, unauthorized access, and other illegal activities
• Legal Compliance: To comply with applicable laws and regulations
• Vendor Verification: To verify vendor identities and business credentials

Information Sharing and Disclosure

We may share your information in the following situations:

• With Vendors: When you place an order, relevant information is shared with the vendor to fulfill your order
• Service Providers: Third-party companies that help us operate our platform (payment processors, shipping partners, analytics providers)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: For any other purpose with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure password hashing and storage
• Regular security audits and updates
• Access controls and authentication protocols
• Secure payment processing through certified payment gateways

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies: Required for basic site functionality (login, shopping cart)
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw previously given consent for data processing

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain accurate business records

When your data is no longer required, we will securely delete or anonymize it.

Children's Privacy

Our platform is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a prominent notice on our website or sending you a notification. Your continued use of our platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: